Gegmio Terms of Service

These Terms of Service (“Terms”) govern your access to and use of the Gegmio mobile application, website (gegmio.com), and related services including business management tools (collectively, the “Service”) operated by Gegmio LLC (“Gegmio”, “we”, “our”, or “us”).

By accessing or using the Service, you agree to be bound by these Terms. If you do not agree, you must not use the Service.

1. The Gegmio Platform

Gegmio is a local business discovery and management platform. The Service enables users to:

  • Search and discover local businesses such as restaurants, salons, and other service providers
  • View business profiles, menus, services, prices, and contact information
  • Contact businesses directly via phone call
  • Scan business QR codes to access digital menus
  • Leave verified reviews and ratings after visiting a business

Businesses may register on the platform to create and manage their profile, publish menus and service listings, generate QR codes, and access business analytics through the Gegmio CRM dashboard.

Gegmio does not own, operate, or control the businesses listed on the platform and is not responsible for the services they provide.

2. User Accounts

Access to the Service requires creating an account. By registering, you agree that:

  • The information you provide is accurate and up to date
  • You will maintain the security of your account credentials
  • You are fully responsible for all activity that occurs under your account
  • You will not share your login credentials with others

Gegmio reserves the right to suspend or terminate accounts that violate these Terms.

3. Age Requirement

The Service is intended for individuals 18 years of age or older. By using the Service, you confirm that you meet this requirement. If we become aware that a user is under 18, their account will be terminated.

4. Business Listings and CRM Tools

4.1 Business Profiles

Businesses may create and manage profiles on Gegmio. Business owners are responsible for:

  • Ensuring the accuracy of all published information
  • Keeping menus, prices, and service listings current
  • Ensuring their listings comply with applicable Georgian laws and regulations

Gegmio does not verify or guarantee the accuracy of business information displayed on the platform.

4.2 QR Code Generation

Businesses may generate QR codes through the Gegmio platform. These QR codes are intended solely for use within the Gegmio ecosystem to provide users with access to digital menus and to enable verified review submission.

Businesses may not use Gegmio-generated QR codes for purposes outside the platform or in a manner that misleads users.

4.3 Menus and Pricing

Businesses are solely responsible for the accuracy of menu items, service descriptions, and prices published on their profile. Gegmio is not liable for discrepancies between prices displayed on the platform and those charged at the business.

4.4 Business Content Ownership

Businesses retain ownership of the content they upload, including photos, menus, and descriptions. By uploading content to the platform, businesses grant Gegmio a non-exclusive, royalty-free licence to display that content within the Service for the purpose of operating the platform.

5. Reviews and User Content

5.1 Verified Reviews

Users may submit reviews and ratings only after scanning a business QR code, which serves as verification of a physical visit.

5.2 Content Standards

  • Your content is truthful and based on a genuine personal experience
  • You will not post false, misleading, defamatory, or abusive content
  • You will not post illegal or offensive content
  • You will not manipulate ratings or submit reviews on behalf of others

Users are solely responsible for the content they publish on the platform.

5.3 Content Moderation

Gegmio reserves the right to moderate, edit, remove, or restrict any content that violates these Terms or community standards including abusive language, spam, false information, or inappropriate material.

5.4 User Content Ownership

Users retain ownership of the reviews and content they submit. By submitting content, you grant Gegmio a non-exclusive, royalty-free licence to display and use that content within the Service.

6. Acceptable Use

  • Post abusive, offensive, discriminatory, or illegal content
  • Harass or threaten other users or businesses
  • Submit fake or manipulated reviews
  • Impersonate another user or business
  • Attempt unauthorised access to the platform
  • Interfere with or disrupt the Service

Violation of these rules may result in account suspension or permanent termination.

7. Intellectual Property

The Gegmio platform including its design, branding, features, and technology is owned by Gegmio LLC and protected under applicable law.

You may not copy, reproduce, distribute, or commercially exploit any part of the platform without prior written permission from Gegmio.

8. Platform Availability

Gegmio aims to keep the Service available at all times but does not guarantee uninterrupted or error-free access. We reserve the right to modify or discontinue parts of the Service at any time.

9. Third-Party Services

The Service integrates third-party technologies including mapping services such as Google Maps for location functionality.

Gegmio is not responsible for the operation or availability of third-party services.

10. Limitation of Liability

Gegmio is a discovery platform and does not provide the services offered by businesses listed on the platform.

Gegmio is not liable for disputes between users and businesses, inaccurate pricing, service quality, or any loss resulting from the use of the Service.

11. Account Suspension and Termination

  • Violates these Terms
  • Engages in abusive or fraudulent behaviour
  • Manipulates reviews or ratings
  • Misuses QR codes or CRM tools

Users may appeal suspensions by contacting info@gegmio.com.

12. Future Changes to the Service

Gegmio may modify or expand the Service in the future, including new features such as booking systems, payment tools, subscriptions, loyalty programmes, and additional platform capabilities.

13. Changes to These Terms

We may update these Terms from time to time. Updated versions will be published on the website with a revised “Last Updated” date.

14. Governing Law

These Terms are governed by the laws of Georgia. Any disputes will be subject to the jurisdiction of the courts of Georgia.

15. Contact

If you have questions about these Terms, please contact:

Gegmio LLC
Email: info@gegmio.com
Website: https://gegmio.com
Location: Georgia